QuickCheck Laboratory Support Program
CEM QuickCheck Laboratory Support is a multi-tiered quality control program designed to assist customers with proper method development for specific products (QuickCheck Develop), quality audits of specific product samples (QuickCheck Audit) and optimization of instrument performance (QuickCheck Monitor).
QuickCheck Develop provides method development for individual customer samples. CEM Applications Specialists are available for method development at the CEM laboratories or for customer location methods development and personnel training. This program ensures that the sample is being tested by the proper technique and the most accurate method to provide the optimum test results.
QuickCheck Audit provides a quality audit program of customer samples. Samples are forwarded to the CEM laboratories where they are tested by CEM Applications Specialists, and results are compared to customer results, to long reference techniques and/or other rapid techniques. This program provides the customer with a peace of mind that consistent, accurate test results are obtained.
QuickCheck Monitor provides monitoring programs for instrument performance where control samples are forwarded to customers for testing. Once the sample results are obtained, they can be entered on the CEM Service website to compare with CEM test results as well as other customer results.
By taking advantage of these laboratory support programs, customers can rest assured that the proper method is used and that precise test results are obtained on an instrument that is monitored for optimum operation.
Quick Check Develop provides method development for individual customer samples. CEM Applications Specialists are available for method development at the CEM laboratories or for customer location methods development and personnel training. This program ensures that the sample is being tested by the proper technique and the most accurate method to provide the optimum test results.
The Develop program is focused on how the CEM instrument works with the customer sample and ensuring that test results are accurate.
Method Development at Customer Site
- MD-CSF (980020) Customer Site Method Development for Moisture and Fat
- Includes two (2) days of on-site training and methods development.
- MD-CSM (980022) Customer Site Method Development for Moisture
- Includes one (1) day of on-site training and methods development.
Method Development at CEM Corporation
- MD-CURE (980024) Method Development using customer reference analysis
- Includes development of 1 - 2 moisture and fat methods at CEM Corporation. Customer provides at least three (3) reference data points per method.
- 980026 Additional method development for moisture and fat
- 980028 Includes development of 1 - 2 moisture methods at CEM Corporation. Customer provides at least three (3) reference date points per method.
- 980030 Additional method development for moisture.
- MD-CEM (980032) Method Development using CEM reference analysis
- Includes development of 1 - 2 moisture and fat methods at CEM Corporation. Customer provides at least three (3) samples per method to be developed. CEM will provide reference analysis in duplicate.
- 980034 Additional method development for moisture and fat
- 980036 Includes development of 1 - 2 moisture methods at CEM Corporation. Customer provedes at least three (3) samples per method. CEM will provide reference analysis in duplicate.
Quick Check Audit program provides a quality audit program of customer samples. Samples are forwarded to the CEM laboratories where they are tested by CEM Applications Specialists, and results are compared to customer results, long reference techniques, and/or other rapid techniques. This program provides peace of mind that test results are consistent and accurate.
The Audit program is focused on the customer sample. The purpose of this program is to provide the customer an accurate moisture or fat result for a specific sample that can be used tor comparison and documentation. QuickCheck Audit provides 4 quality audit programs.
Annual Audit Contract
- QA-F (980040) Annual moisture and fat analysis
- Includes oven moisture and reference fat analysis for up to three (3) samples per quarter for a year. Results will be
- obtained by AOAC reference techniques and completed in duplicate. Customer then compares reference values to SMART Trac results.
- QA-M (980044) Annual moisture analysis
- Includes oven moisture analysis for up to three (3) samples per quarter for a year. Results will be obtained by AOAC reference techniques and completed in duplicate. Customer then compares reference values to SMART System5 results.
One-Time Sample Audit
- QA-SF (980042) Single analysis for fat
- Includes oven moisture and reference fat analysis for up to three (3) samples. Results will be obtained by AOAC reference techniques and completed in duplicate. Customer then compares reference values to SMART Trac results.
- QA-SM (980046) Single analysis for moisture
- Includes oven moisture analysis for up to three (3) samples. Results will be obtained by AOAC reference techniques and completed in duplicate. Customer then compares reference values to SMART System5 results.
The CEM QuickCheck Monitor program provides proprietary samples to verify performance of the SMART System 5, SMART Turbo and SMART 6 instruments.
Control samples are forwarded to a customer for testing. Once sample results are obtained, they can be compared with CEM test results, independent laboratory results, and other customer results to ensure that an instrument is performing properly. The monitor program is focused on the instrument used to perform testing.
The purpose of this program is to provide the customer a method of monitoring instrument performance, checking instrument performance if it is suspect, and providing documentation of the performance for records. QuickCheck Monitor provides several monitoring programs.
Annual Contract - Monitor Only Programs
Note: CustomerCare Plus customers receive special pricing for Monitor contracts.
- QC-ASC (998040) Annual Monitor contract for CustomerCare Plus customers
- Includes twelve (12) QuickCheck sample kits per year plus website access for instrument performance monitoring. Customer will also be permitted to return one (1) sample to the CEM laboratories for moisture or fat analysis during this contract period.
- QC-A (998042) Annual Monitor contract for non-CustomerCare Plus Customers
- Includes twelve (12) QuickCheck sample kits per year plus website access for instrument performance monitoring. Customer will also be permitted to return one (1) sample to the CEM laboratories for moisture or fat analysis during this contract period.
Annual Contract - Monitor/Audit Programs
- QC-ASCM (998050) Annual Monitor contract plus moisture sample check for CustomerCare Plus customers
- Includes twelve (12) QuickCheck sample kits per year plus website access for instrument performance monitoring. Customer will receive limited applications support and the ability to return up to three (3) samples quarterly for moisture analysis.
- QC-M (998044) Annual Monitor contract plus moisture sample check for non- CustomerCare Plus Customers
- Refer to description for QC-ASCM
- QC-ASCF (998052) Annual Monitor contract plus fat sample check for CustomerCare Plus customers
- Includes twelve (12) QuickCheck sample kits per year plus website access for instrument performance monitoring. Customer will also receive limited applications support and the ability to return up to three (3) samples quarterly for fat analysis.
- QC-F (998046) Annual Monitor contract plus fat sample check for non- CustomerCare Plus customers
- Refer to description for QC-ASCF.
Single Monitor Sample Kit
- QC-S (998048) Single Monitor sample
- Customer will receive one (1) QuickCheck sample kit plus a compilation of test results for comparison.